Last updated: September 18, 2026

Floraweg operates this store and website, including all related information, content, features, tools, products, and services provided through it (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.

Our products include curtains, blinds and shades, shower curtains, tablecloths, and cushions.

This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal data when you visit or use the Services, make a purchase or other transaction, create an account, or otherwise communicate with us.

If you are located in the European Economic Area ("EEA"), we process your personal data in accordance with the General Data Protection Regulation ("GDPR").

Personal Data We Collect or Process

When we use the term "personal data," we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with the Services, we may collect or process:

• Contact details, including your name, billing address, shipping address, telephone number, and email address.
• Payment information, including payment method, payment confirmation, transaction details, and other payment-related information.
• Account information, including your username, password, preferences, and settings.
• Transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as your order history.
• Communications with us, including information you provide when contacting customer support or otherwise communicating with us.
• Device information, including information about your device, browser, network connection, IP address, and other online identifiers.
• Usage information, including information about how you access, browse, and interact with the Services.

Payment card details may be processed directly by Shopify, Shopify Payments, or other payment service providers and may not be stored directly by Floraweg.

Certain information, such as your contact, delivery, and payment-related details, is necessary for us to process and fulfil your order. If you do not provide information required to complete a transaction, we may be unable to provide the relevant Services.

Sources of Personal Data

We may collect personal data:

• Directly from you, including when you create an account, place an order, use the Services, contact us, or otherwise provide information to us.
• Automatically through the Services, including from your device and through cookies and similar technologies.
• From service providers, including Shopify, payment processors, shipping providers, fulfilment partners, and other providers that process information on our behalf.
• From business or marketing partners, where permitted by applicable law.

How We Use Your Personal Data

Depending on how you interact with us, we may use your personal data for the following purposes:

• Providing and improving the Services. We use personal data to process payments, fulfil orders, arrange shipping, manage customer accounts, process returns and refunds, remember preferences, provide customer support, and improve the Services. Where processing is necessary to provide products or services you request, we rely on the performance of our contract with you.
• Marketing and advertising. We may use personal data to send promotional communications and, where applicable, provide more relevant advertising. Where consent is required by law, we will obtain your consent before using personal data for these purposes.
• Security and fraud prevention. We use personal data to authenticate transactions, protect accounts, detect and investigate potentially fraudulent or malicious activity, and maintain the security of our Services. We rely on our legitimate interests in protecting our customers, business, and Services, and on legal obligations where applicable.
• Communicating with you. We use personal data to respond to enquiries, provide customer support, and communicate with you about orders, deliveries, returns, accounts, and other service-related matters.
• Legal and regulatory purposes. We may process personal data where necessary to comply with tax, accounting, customs, consumer protection, regulatory, court, or other legal requirements.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, maintain shopping cart and checkout functionality, remember preferences, provide security, prevent fraud, understand website performance, and, where applicable, support analytics, personalisation and advertising.

Strictly necessary cookies may be used without consent where permitted by law.

Where required by applicable European law, analytics, advertising, personalisation, and other non-essential cookies will only be used after you provide consent.

You can accept, reject, or manage non-essential cookies through the cookie banner or privacy settings available on our website. You may change or withdraw your consent at any time.

How We Disclose Personal Data

We may disclose personal data to third parties where necessary to provide the Services, operate our business, or comply with applicable law. These parties may include:

• Shopify and other technology service providers;
• payment processors;
• warehouse, fulfilment, shipping, and delivery providers;
• IT, security, analytics, customer-support, email, and cloud-service providers;
• marketing and advertising partners, where permitted by law and subject to applicable consent requirements;
• professional advisers, such as lawyers, accountants, auditors, and insurers;
• government authorities, regulators, courts, or law-enforcement agencies where disclosure is legally required; and
• relevant parties in connection with a merger, acquisition, restructuring, financing, insolvency, or sale of all or part of our business.

We may also disclose information where you direct us to do so or otherwise provide your consent.

Relationship With Shopify

Shopify hosts the Services. Shopify collects and processes personal data about your access to and use of our store to provide and improve the Services.

Information you submit through the Services may be transmitted to Shopify and other service providers, including parties located in countries other than where you live.

We also use certain Shopify enhanced services that use information from your interactions with our store, together with information from your interactions with Shopify and other Shopify merchants. These services may be used to help protect and improve our business, personalise shopping experiences, provide analytics, and support more relevant advertising.

For certain processing carried out through these enhanced services, Shopify may be responsible for processing your personal data and for responding to requests relating to that processing.

You can learn more about how Shopify processes personal data in the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/consumers

You can also exercise certain rights relating to data processed by Shopify through the Shopify Privacy Portal:

https://privacy.shopify.com/

Third-Party Websites and Links

The Services may contain links to websites, social-media platforms, or other services operated by third parties.

If you follow a third-party link, you should review that provider's privacy and security practices. Floraweg is not responsible for the privacy, security, accuracy, or content of third-party websites or services that we do not control.

Children's Data

The Services are not specifically intended for children.

We do not knowingly collect personal data from children where parental or guardian consent is required under applicable law.

If you believe that a child has provided personal data to us unlawfully, please get in touch with us so that we can investigate and, where appropriate, delete the information.

Security and Retention of Your Information

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, destruction, or misuse.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law. Retention periods may depend on factors including customer accounts, orders, returns, warranties, tax and accounting requirements, fraud prevention, dispute resolution, and other legal obligations.

When personal data is no longer required, we will delete or anonymise where appropriate.

Your Rights and Choices

Depending on where you live and applicable law, you may have rights regarding your personal data.

If the GDPR applies to you, these may include:

• Right of access – to request access to personal data we hold about you.
• Right to rectification – to request correction of inaccurate or incomplete personal data.
• Right to erasure – to request deletion of personal data in certain circumstances.
• Right to restriction – to request restriction of certain processing.
• Right to data portability – to receive certain personal data in a structured, commonly used, machine-readable format.
• Right to object – to object to certain processing based on our legitimate interests.
• Right to object to direct marketing – to object at any time to the use of your personal data for direct marketing.
• Right to withdraw consent – where processing is based on consent, to withdraw that consent at any time.

These rights are not absolute and may be subject to conditions or exceptions under applicable law.

You may unsubscribe from promotional emails at any time using the unsubscribe link contained in our emails. If you unsubscribe, we may still send you non-promotional communications relating to orders, payments, deliveries, accounts, security, or customer service.

To exercise your rights, please get in touch with us at production@cruiserfashion.com. We may need to verify your identity before processing certain requests.

For personal data processed by Shopify for its own purposes, you may also use the Shopify Privacy Portal.

Complaints

If you have concerns about how we process your personal data, please get in touch with us using the details below.

If you are located in the EEA, you have the right to lodge a complaint with the competent data protection supervisory authority, particularly in the country where you live, work, or where you believe a data protection violation has occurred.

You are not required to contact Floraweg before exercising your right to lodge a complaint with a supervisory authority.

International Transfers

We, Shopify, and some of our service providers may transfer, store, or process personal data outside the country where you live, including outside the EEA.

Where personal data is transferred outside the EEA to a country that has not been recognised as providing an adequate level of data protection, appropriate safeguards will be used where required by applicable law.

These safeguards may include European Commission Standard Contractual Clauses, approved Binding Corporate Rules, an adequacy decision, or another lawful transfer mechanism.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, technologies, service providers, or legal and regulatory requirements.

When we make changes, we will update the "Last updated" date above and provide additional notice where required by applicable law.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, please contact:

Floraweg

Email: production@cruiserfashion.com

Telephone: 0635608053

For applicable data protection law, Floraweg is the controller responsible for the personal data described in this Privacy Policy.